Business success is about having competent and motivated people, and managing them according to a shared vision.

A short programme of ten mornings presented in a user friendly, competence focused manner “Fast Tracks” those employees and supervisors who require Essential People Management Skills.

Programme Deliverables:

  • An understanding of the nature of business
  • An “intrapreneurial” mindset
  • The ability to move with the changing times
  • An insight into strategy, value driven behaviour and building work communities
  • Team roles and responsibilities
  • Remaining constructive and resilient during difficult times
  • Managing the self with regard to their emotions, behaviours, motivation and attitude
  • Relating in a solution focused manner with colleagues and customers
  • Managing poor performance and inappropriate behavior pro-actively
  • Intervening effectively in crisis situations
  • Taking responsibility for managing your career
  • Transfering skills appropriately to colleagues
  • Managing quality and customer feedback surveys
  • Actively participating in the building of a successful, diverse and sustainable South African business economy.